Navigation System Symptom Troubleshooting - Picture is missing a color or tone

Picture is missing a color or tone


NOTE: Always check the connectors for poor connections or loose terminals.

1.Go into the Diagnostic Menu, and use ‘‘RGB Color'' test under Monitor Check.

Are the red, green, and blue colored circles shown?


YES - The system is OK at this time.n


NO - Go to 2.


2.Turn the ignition switch to OFF.

3.Disconnect navigation unit connector A (20P) and the navigation display 20P connector.

4.Check for loose terminals at navigation unit connector A (20P) and the navigation display 20P connector.

Are there loose terminals?


YES - Repair the terminal.n


NO - Go to 5.

5.Check for continuity between the appropriate terminals of navigation unit connector A (20P) and the navigation display 20P connector based on the missing color(s).

Missing color Navigation unit connector A (20P) Navigation display 20P connector Wire color 
Blue A11 18 YEL 
Green A2 RED 
Red A1 WHT 

 

 

Is there continuity?


YES - Go to 6.


NO - There is an open in the circuit between the navigation display and the navigation unit. Check for poor connections or loose terminals at the display and navigation units. If a poor connection or loose terminal is found, replace the affected shielded harness.n

6.Check for continuity between the appropriate terminals of navigation unit connector A (20P) and the navigation display 20P connector besed on the missing color(s).

Missing color Navigation unit connector A (12P) Navigation display 20P connector 
Blue A11 10, 20 
Green A2 10, 20 
Red A1 10, 20 

 

 

Is there continuity?


YES - There is a short to body ground in the circuit between the navigation display and the navigation unit. Replace the affected shielded harness.n


NO - Replace the navigation unit. If the problem is still unresolved, replace the navigation display.n