Navigation System Symptom Troubleshooting - Picture has lines/other issues

Picture has lines/other issues


Diagnostic Test: Monitor Check

NOTE:

1.Check for electronic aftermarket accessories (passibly hidden) mounted near the navigation display or the navigation unit.

Are there any electronic accessories?


YES - Disable the accessories, and recheck.n


NO - Go to 2.


2.Start up the navigation picture.

Is the picture scrolling horizontally (left to right or right to left)?


YES - Check for an open or short to ground in the C SIG wire from navigation unit connector A (20P) terminal No. 12 to navigation display 20P connector terminal No. 19. Also check for a short to ground between navigation display 20P connector terminal No. 19 and terminal No. 20.n


NO - Go to 3.


3.Go into the Diagnostic mode, and use ‘‘RGB Color'' diagnostic under Monitor Check.

Is the picture missing a red, green or blue color?


YES - Do troubleshooting for the picture is missing a color or tone.n


NO - Go to 4.

4.Turn the ignition switch OFF.

5.Substitute a known-good navigation display, and recheck.

Is the picture OK?


YES - Check for loose connections, then replace the original navigation display.n


NO - Check for loose connections and recheck. If a poor connection or loose terminal is found, replace the shielded harness. If no poor or loose terminals are found, substitute a known-good navigation unit and recheck. If the problem is gone, replace the original navigation unit.n